We believe that a satisfied customer is a customer with whom we will build a lasting relationship beyond the contingencies of an isolated mission. We identify with you and we take ownership of your goals.
Our customer development strategy is based on a constant search for the complete success of the projects entrusted to us.
With each new customer, our ambition is to inaugurate a long-term trust relationship.
A customer’s trust must be earned
The confidence of a client can not be decreed.
Our package deals are calculated at the right price. They consider the expectations of our buyers/partners and the cost of our intervention. From this constant search of honesty and quality comes the confidence shown by our customers.
This confidence can not be gained without total commercial, financial and intellectual independence.
Independence from partners
Our partners are free of the advice they issue and free of the choices they recommend.
We demand of them a search for excellence and a total commitment to the interests of our clients.
We have no goals other than the success of projects that our clients entrust to us.
The management of our assets is prudent : we have no debt.
Commitment by sharing your goals
We participate fully in your projects. We share your goals. Your internal and external constraints become ours.
Your project becomes our common project and we make every effort to achieve the objectives set.
This commitment would be futile without control.
Mastery enables us to fulfill our commitments
When we intervene on a domain, we master it
We pay attention to keeping the commitments we make and that we make to our customers.
It is because we have been confronted with the difficulties of our customers that we have acquired our mastery, that we had developed our capacity to deliver what we very often expect to us: a quality advice.
Advice beyond mere provision of resources
We know that if our customers choose Sport’Assist 27, they are not looking for a simple interim reinforcement but a contribution of skills and expertise that can be punctually missed.
Our ability to advise you is always accompanied by the transfer of our skills, in a concern to share.
Sharing our skills with our customers
This sharing of our knowledge based on experience feedback always positively impacts the quality of our deliverables. It is the systematic signature of an intervention.
We want to share with our clients the sum of the skills resulting from our previous experiences in similar domains.
The contribution is reciprocal because we raise our own skills in contact with each of the requests.
For a full and lasting satisfaction of our customers and partners
